Exciting Opportunity at MSK: Lead AV Specialist

This position supports MSK's mission by delivering exceptional, reliable audiovisual experiences for high-profile meetings, events, and conferences. The Lead AV Specialist ensures all technology--from audio systems to complex video routing--performs seamlessly. The role blends technical expertise, client support, collaboration, and hands-on event execution to maintain MSK's high standards for communication and presentation.

Role Overview

• Deliver end-to-end setup, operation, and breakdown of complex AV systems for live events and meetings.

• Operate and manage video matrix switchers, codecs, audio consoles, and integrated room systems.

• Troubleshoot technical issues in real time during live events with a high degree of accuracy and composure.

• Partner closely with Conference Center Coordinators, Field Services, and cross-functional teams to support event needs.

• Provide on-site technical guidance to presenters, clients, and junior team members.

• Assist supervisor with training staff on new technologies and best practices.

• Track, maintain, and organize AV inventory, equipment racks, podiums, and cable infrastructure.

• Support layout and room setup needs, including moving tables, chairs, and conference furniture.

• Contribute design concepts and recommend improvements for new and existing AV systems.

Key Qualifications

• Demonstrated expertise across AV technologies, including microphones, mixers, DSPs, Dante, projectors, and video transmission.

• Strong understanding of video transport (NDI, SDI, category cable), video switchers, and patch bay routing.

• Proficiency with basic video conferencing and codec configuration.

• Proficient in Microsoft PowerPoint, Word, Excel, and Outlook.

• Strong organizational, communication, and client-facing skills with responsiveness to inquiries.

• Ability to manage multiple tasks simultaneously while maintaining accuracy and progress tracking.

Core Skills

• Calm, decisive problem-solving under pressure, especially during live events.

• Effective team collaborator who supports both peers and clients with clarity and professionalism.

• Self-starter who demonstrates autonomy, ownership, and initiative.

• Quick learner able to adapt to evolving technology and workflows.

• Strong attention to detail with commitment to safety, efficiency, and delivering a polished client experience.

Additional Information:

• Schedule: 6:30am-2:30pm Mon-Fri, plus OT as needed.

• Location: On Site- 430 East 67th Street (RRL), New York, NY

• Reporting To Audio Visual Supervisor

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