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Reunion Transportation Dispatcher/Coordinator (Summer Employment)
University of Notre Dame
Details
Posted: 19-Mar-25
Location: Notre Dame, Indiana
Type: Part-time
Internal Number: 6087416
University of Notre Dame
The University of Notre Dame (ND.jobs) is accepting applications for a Reunion Transportation Dispatcher/Coordinator (Summer Employment).
Applications will be accepted until 05/16/2025.
Be a part of our festive Reunion weekend when we welcome back thousands of our alumni and guests to Notre Dame's campus! You will be successful in this role if you are a clear communicator who enjoys greeting and helping people.
Key duties include:
- Answering phone calls from Reunion guests requesting transportation
- Dispatching shuttle drivers via via a navigation and communications computer/phone app
- Coordinating transportation services for guests to/from various events involving large numbers of people
- Keeping the headquarters neat and functioning smoothly
The Reunion Shuttle Coordinators will work side-by-side with the Alumni Association staff and may be asked to fulfill other transportation-related duties.
To prepare you, we will conduct an orientation/general training session. Additionally, we will provide you with the Reunion event mobile app and other campus and event information so you are very familiar with the Reunion event and can assist our guests. This information will include the Reunion schedule (times and locations of main events) and answers to common guest questions. This position is not tip-eligible.
Work Site/Location: Reunion Transportation headquarters in the Eck Visitors Center
Schedule: This is a temporary position with work shifts from May 28 - June 1, 2025. Individuals must be available to work throughout the entire 4-day event in order to be considered. Individuals must also be flexible and able to work any shift assigned throughout the event (see below).
Orientation: Wednesday, May 28: The University will provide a paid detailed orientation session. In this session you will be given Reunion staff shirts and name badges along with the dress code. If you do not show up for orientation and/or your scheduled shift, you will not be eligible for future Reunion Work.We will also provide specific instructions on the use of our walkie-talkie handheld radios that will be the primary method of communication between Transportation Dispatchers and Shuttle Drivers. If you do not show up for orientation and/or your scheduled shift, you will not be eligible for future Reunion Work.
Work shifts will be assigned to cover the following hours of operations:
Thursday, May 29 : 9:30 a.m. - 12:30 a.m. (will be assigned to a.m. or p.m. shift)
Friday, May 30 : 7:30 a.m. - 12:30 a.m. (will be assigned to a.m. or p.m. shift)
Saturday, May 31: 7:30 a.m. - 12:30 a.m. (will be assigned to a.m. or p.m. shift)
Sunday, June 1: 7:30 a.m. - 1:00 p.m.
Minimum Qualifications:
- Must possess outstanding verbal communication and customer service skills and have a commitment to delighting Reunion guests. Hospitality is a must!
- Must have excellent telephone skills to communicate with Reunion guests, shuttle drivers, and other staff members.
- Must be very comfortable with technology, specifically Windows OS. Must be able to quickly learn and utilize new software to dispatch drivers to various locations for pick-ups.
- Must deal courteously with other staff and Reunion guests in a quick-paced environment with changes, interruptions, and emergencies as they arise.
- Must be able to lift at least 40 pounds to move luggage for guests and assist guests boarding and exiting vehicles.
- Must make decisions regarding shuttle services when a supervisor is not available.
- Must be very familiar with Notre Dames campus and surrounding areas, and be able to use navigation software to direct drivers to specific pick up locations.
- Must maintain a professional image and neat appearance in accordance with Reunion guidelines.
- Must be authorized to work in the United States without visa sponsorship.
Preferred Qualifications:
ABOUT NOTRE DAME:
The University of Notre Dame, founded in 1842 by Rev. Edward F. Sorin, C.S.C., of the Congregation of Holy Cross, is an independent, national Catholic university located in Notre Dame, Ind. For the fifth consecutive year, the University of Notre Dame has received Honor Roll distinctions as one of the top 10 higher education workplaces in the country in the Chronicle of Higher Education's annual 'Great Colleges to Work For' survey...and we are proud of it!
This appointment is contingent upon the successful completion of a background check. Applicants will be asked to identify all felony convictions and/or pending felony charges. Felony convictions do not automatically bar an individual from employment. Each case will be examined separately to determine the appropriateness of employment in the particular position. Failure to be forthcoming or dishonesty with respect to felony disclosures can result in the disqualification of a candidate. The full procedure can be viewed at https://facultyhandbook.nd.edu/?id=link-73597.
Equal Opportunity Employment StatementThe University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and those candidates attracted to a university with a Catholic identity. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).
APPLICATION PROCESS:
Please apply online at http://ND.jobs to Job # S251880. For additional information about working at the University of Notre Dame and various benefits available to employees, please visit http://hr.nd.edu/why-nd. The University of Notre Dame supports the needs of dual career couples and has a Dual Career Assistance Program in place to assist relocating spouses and significant others with their job search.
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About University of Notre Dame
The University of Notre Dame was founded in November 1842 by Rev. Edward F. Sorin, C.S.C., a priest of the Congregation of Holy Cross, a French missionary order. It is located adjacent to South Bend, Indiana, the center of a metropolitan area with a population of more than 315,000. Chartered by the state of Indiana in 1844, the University was governed by the Holy Cross priests until 1967, when governance was transferred to a two-tiered, mixed board of lay and religious trustees and fellows.
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