Community Service Officer

About the Opportunity

Position Summary:

Community Service Officers (CSOs) are non-sworn security officers assigned to patrol or front desk duties in support of all aspects of agency operations. CSOs may assist in all police department functions but do not have the authority to make a full-custody arrest, use handcuffs, or carry a firearm.

About Northeastern:

Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations-in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant-are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs- in a variety of on-campus and online formats-lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:

The Northeastern University Police Department engages the community through a comprehensive program of police, emergency management, international security, crime prevention, emergency medical, and related public safety services to promote the conditions by which Northeastern University operates as intended throughout the world. The Department operates under the tenants of Procedural Justice and believes in continuous active engagement with members of our community, to prevent crime and increase the quality of life for those we serve.

Click here to see what it means to be a member of the NUPD family.

Click here to see an overview of the University's comprehensive benefits package including educational incentives, comprehensive medical coverage, retirement plans, and fitness/wellness programs.

Responsibilities:

• Patrol buildings, grounds, and environs of the University
• Respond and perform access control duties including securing and/or unlocking academic buildings for faculty, staff and students
• Respond to fire, smoke detector, and security alarms
• Provide non-emergency medical escorts to area hospitals
• Provide safety escorts
• Fill front desk assignments
• Answer non-emergency calls for service
• Receive and fill out property receipts for lost and found items
• Other duties as assigned

Qualifications:

Mandatory Job Requirements

• High School diploma or GED equivalent
• Massachusetts Driver's License
• Willing to work varying shifts and flexible hours, including weekends and holidays
• Will be required to pass a comprehensive background check, drug screening, and psychological exam
• Strong written and oral communication skills with an aptitude for problem solving and customer service
• Ability to exercise discretion, use good judgement, and act quickly in emergency situations

Work Environment & Physical Demands

• This position is an essential personnel position which requires working in a variety of situations including during holidays, weekends, day/evening/night shifts, forced overtime, and in a state of emergency
• Must be able to: sit or stand for long periods of time; walk, run, climb, bend, stoop and lift weights proportionate with need to perform medical assistance; wear a uniform and equipment, and operate a motor vehicle

Preferred Qualifications:

• Previous security experience preferred
• Familiarity with Windows based software preferred

Additional Information:

Selection Process: The NUPD conducts a rolling application process for the Community Service Officer position. Each hiring cycle remains active and open until all available positions have been filled. This position requires a phone screen, panel interview, executive interview, criminal background check, drug screening, and psychological exam. Once initiated, the selection process takes approximately 3 months. If at any point during the selection process you are notified that you are not moving forward, applicants may reapply in the future.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.

Position Type

Safety and Security

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.


To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Community-Service-Officer_R114643







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