Job No: 497271 Position Type: full-time Location: Lewisburg, PA Categories: Other, Student Affairs
The Associate Director of Housing Services manages the on-campus housing process for 3,300 undergraduate residents and an off-campus population of 300. The Associate Director coordinates policies and processes related to key distribution, room inventories, damage assessment, and general communication with the residential and off-campus population.
Reporting to the Director of Housing Services, the Associate Director serves on a team within the Division of Student Affairs including Residential Education, Fraternity & Sorority Affairs and the First-year Experience.
Job Duties: * Manage the housing assignment process for all on-campus housing (traditional-style halls, suite style, apartment-style, special interest/affinity houses including day-to-day operations). * Select, train, supervise and evaluate the Assistant Director of Housing position. Provide direction and support for their responsibilities with assignments, off campus housing and student transportation. * Serve as the primary contact for the Office of Accessibility Resources and work closely with students on housing accommodations. * Oversee the day-to-day management of the housing software (StarRez), housing occupancy data, student billing and implementing the room selection processes. * Responsible for building and evaluating the system architecture in housing software (StarRez) for applications, room selection, billing and reporting, applications, learning communities/special interest housing, and reports. * Coordinate and facilitate communication regarding opening and closing policies and procedures to students and staff and coordinate break registration and notification. * Partner with Residential Education in educating students about housing policies, organizing chargebacks, and collecting keys. * Assist in communicating the procedures for proper departure from a housing assignment or separation from the University to the student and appropriate office. This includes key collection, communication of vacancy to possible remaining student(s), etc. * Direct the coordination of the assignment of campus housing for summer programs, including summer school and research activities. * Coordinate all aspects of first-year housing assignments and communicate with University-wide colleagues regarding first-year housing. * Manage student and family communication, phone calls and emails. * Work with the Director of Housing and Card Access in analyzing complex data to compile into reports, occupancy and budget forecasts, studies and other projects. * Coordinate and collaborate housing assignments with Fraternity & Sorority Affairs, Residential Colleges and Residential Education. * Coordinate, communicate, and collaborate efforts on assignment related issues with University partners such as Residential Education, Admissions, International Student Services, Office of Global Education, Athletics, Facilities, Academic Deans, Parent & Family Programs and Dean of Students. * Oversee the break periods during the academic year including room inspections and documentation. * Create assessment plan which includes but not limited to reviewing all areas of housing assignments from move-in, check-out and room selection * Participate in central office responsibilities including, but not limited to: a) Responds to emergencies involving students; b) Participate on professional staff on-call rotation; c) Participate in staff recruitment, selection and training; d) Participate in weekly Housing Services staff meetings; e) Participate as requested in Residence Education and Facilities staff meetings. * Support the airport shuttle process at the beginning and end of Fall, Thanksgiving and Spring break and at the start and end of semesters. * Participate in a rotation with the office staff for assisting with departing shuttles. This includes being present at departure, assisting with boarding and contacting those students late for the shuttle.
Department and Divisional Responsibilities: * Represent the department and Division of Student Affairs by serving on University committees. * Attend and actively participate in departmental and divisional staff meetings and retreats. * Represent the department and division at University events including Admissions Open Houses. * Maintain a high degree of visibility and availability to students, faculty and staff. * Complete other duties as assigned. Minimum Qualifications: * This position requires a Master's Degree in Student Affairs, Counseling, Higher Education Administration or related degree. * Two years of professional (post graduate) related experience. * Strong commitment to student growth and development. * Demonstrated commitment to diversity and inclusion with the ability to work collaboratively across cultures and styles at all levels of the organization. * Excellent interpersonal skills and the ability to work effectively with students, families, faculty, staff and administrators as well as external agencies/groups and the public. * Understanding and knowledge of current best practices for student housing in a residential university environment. * Strong administrative skills and organizational skills including the ability to identify and resolve administrative and student affairs issues. * Ability to work independently on most elements managing multiple priorities. Preferred Qualifications: * Three years post master's experience. * Supervision experience. * Familiarity with StarRez software or other housing solution products Work Type: This is a full-time, year round benefits eligible position.
This role is not budgeted for visa sponsorship at this time, all candidates must be authorized to work in the US at the time of submission of the application.
Salary Range: This is a Staff Exempt position with a hiring range of $52,500 to $65,625. The offer rate will be based on a review of the candidate's credentials compared to the qualifications of the position, internal equity, and our overall compensation philosophy.
Eligible full- and part-time employees are compensated beyond base salary through our total rewards package that includes (but is not limited to): - flexible scheduling options determined by role; - medical, prescription drug, vision, dental, life, and long-term disability insurance options - an outstanding 10% employer contribution to your retirement plan (no contribution requirement for non-exempt positions) - generous paid time off, including vacation and sick time, a community service day, and 19 paid holidays (including two full weeks off for Winter Break!) - full-time and part-time members of the faculty and staff are eligible for tuition remission for themselves. Additionally, full-time members of the faculty and staff are eligible for tuition remission for their spouse/spousal equivalent and are eligible for various tuition programs for their children. Credit for full-time benefits eligible employment at other institutions of higher education will be applied to waiting periods. - a comprehensive employee wellness program including program incentives - a myriad of other benefits, including parental leave, an employee assistance program, fitness center membership, and the power of your Bucknell ID card
To learn more about Bucknell's benefits, click here! (*Eligibility criteria and waiting periods may apply.)
Diversity, Equity & Inclusion: Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and seeks candidates who will contribute to a climate that supports the growth and development of a diverse campus community. We endeavor to enhance our capacity to value and capitalize on the cultural richness that diversity brings. We encourage all individuals to apply and do not discriminate in admissions, employment, educational programs and/or activities on the basis of race, color, national or ethnic origin, age, religion, disability, pregnancy, sex/gender, gender identity and/or expression, sexual orientation, marital or family status, military or veteran status, or genetic information.
Bucknell University is a private, highly ranked, national liberal arts institution that offers strong professional programs in engineering, business, education, and music. Located in Central Pennsylvania along the Susquehanna River, Bucknell is nestled in the Borough of Lewisburg, an appealing Victorian-style town ranked as one of America's best small towns. Lewisburg and the surrounding region offer a unique combination of outdoor recreation opportunities, small-town charm, and amenities such as restaurants, art galleries, an art deco theater, museums, and boutiques. In addition to the many cultural and athletic events offered by the University and the Borough, the surrounding region offers outstanding schools, medical facilities, and an affordable cost of living. For those who crave the city, Bucknell is within an easy three-hour drive to Philadelphia, New York, Baltimore, and Washington, D.C. Bucknell University, an Equal Opportunity Employer, believes that students learn best in a diverse, inclusive community and is therefore committed to academic excellence through diversity in its faculty, staff, and students. Thus, we seek candidates who are committed to Bucknell's efforts... to create a climate that fosters the growth and development of a diverse student body. We welcome applications from members of groups that have been historically underrepresented in higher education.