University Housing Conference Services is looking for an experienced individual to help lead the operations of our summer camp and conferences services program. This individual will supervise Conference Services staff and will help build a supportive, innovative, and growing summer program. Apply today!
Directs daily operations of events, including monitoring the budget and/or supervising event planning staff to ensure that operations run efficiently, economically, and in line with department goals and policy.
30% Establishes and executes day-to-day operational functions and goals of events to align with existing strategy
15% May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees
10% Identifies, proposes, and implements new or revised unit operational policies and procedures
10% Monitors the budget and approves expenditures
15% Establishes and sustains relationships with internal and external stakeholders
10% Oversees the financial aspects of the conference services operation including billing, rate structure, and reporting
5% Plans and manages occupancy for summer programs and resolves housing related issues and policy questions
5% Establishes long-range planning for the conference services operation based on market changes
Collaborates with campus stakeholders for implementation of efficient processes and operational arrangements to serve summer guests.
Determines the marketing and sales plan, and develops strategies to meet conference goals.
Develops the communication plan to effectively provide information to other Division departments for successful coordination of services.
Drives vehicles to efficiently transport staff, move supplies, and urgently respond to emergency situations in the various buildings where conference guests stay and/or dine.
Establishes behavioral expectations of summer customers that are consistent with community standards.
Manages the scheduling of conference groups, adjusting for other Division priorities, and promoting smooth transitions between summer conferences and academic year program.
Oversees and maintains systems to track contracts, reservations, payments and inventory.
Serves on Incident Response Team for University Housing's Continuity of Operations Plan (COOP); Provides leadership and make decisions regarding and during emergency management; Expected to provide after hours contact numbers.
Supervises and leads the work of conference staff and student employees, and maintains coverage for 24-hour nature of the program during the summer months.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
This position will work primarily onsite during the first year, with the opportunity for a hybrid schedule with one remote day weekly, after completing the 12 month evaluation period.
Appointment Type, Duration:
Minimum $65,000 ANNUAL (12 months) Depending on Qualifications This is a full-time appointment. The starting annual salary is $65,000 or higher based on qualifications and includes a competitive retirement and benefits package.
A criminal background check will be conducted on finalist(s).
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment.
University Housing may communicate with you about your application status using a text messaging service. To opt-out please reply "STOP" to text messages received or contact University Housing HR at email@example.com or 608-262-2766. Message and data rates may apply.
How to Apply:
Please submit a resume and cover letter within the online application system. In your cover letter please expand on your experience working with and supporting conferences.
Online applications must be received by 11:55pm on the deadline listed. We are unable to consider incomplete application materials.
Applications for this position may be considered for other vacancies in this title within University Housing, including those which may have a different work schedule and/or requirements from this vacancy.
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The University of Wisconsin–Madison has been a catalyst for the extraordinary since its founding in 1848. Our students, staff, and faculty partake in world-class education and conduct prolific research that solves real-world problems. Our guiding principle is the Wisconsin Idea, a commitment to outreach that creates a better future for our state, our nation, and the world. We value the contributions of each person and recognize that diversity is a source of strength, creativity, and innovation.