The individual in this role will perform skilled tasks in Circulation in support of the Libraryâ™s mission. The Senior Library Specialist-Access Services-Circulation provides library users with timely assistance and customer service, and promotes self-sufficiency in locating and using library and information resources, equipment and services onsite or online. The individual also provides library users with timely retrieval of library materials upon request and within preferred time frame. In addition, the incumbent performs functions related to the operation and maintenance of course reserve system.Â
Please note:Â This position is scheduled to work for 9 months per year (mid-August through mid-May) which is considered 75%. The hours of work are Sunday through Thursday from 4:00 pm to midnight (12:00 am), except for academic calendar breaks when the Library closes earlier.Â The position is covered by the terms of a collective bargaining unit agreement.
Typical Duties and Responsibilities
Provides customer service and assistance to users in support of library servicesÂ
Provides instruction and guidance on how to use the library, access its resources, and develop information seeking skillsÂ
Provides assistance to increase patron self-sufficiency
Assists users with research software and related tools (e.g., bibliographic citation management software and e-book reading software)
Interprets library policies and proceduresÂ
Assists users in locating alternative information resources and services
Answers directional, navigational, informational, and how-to queries
Facilitates referral of in-depth questions to specialists as appropriate
Responds to and interacts with online users referring to specialists as appropriate
Assists users in locating, retrieving, borrowing, and copying library-owned information resourcesÂ
Routes, lends, pages, searches, receives, charges, discharges, holds, scans, downloads, and copies library materials.Â Â
Creates and edits patron, course reserve, bibliographic (e.g., minimal level "on the fly") records.Â Creates and edits item records for storage.Â
Collects fines and fees, adjusts patron accounts, issues library privileges, and assigns carrels/lockers
Assists onsite users with the Library's public equipment; does basic troubleshooting, arranges for repair, and refers to specialist as appropriate
Checks and performs basic maintenance on the Library's public equipment (e.g., fills paper trays, adds toner, clears paper jams, stocks needed supplies)
Assists onsite users with other equipment within the library, including CIS-owned, Graphic Services owned and BrownCard-owned equipment in the absence of non-library staff; does basic troubleshooting, refers to specialist as appropriate.Â
Utilizes resource sharing systems including consortial and reciprocal agreements to borrow and lend library materials.
Receives and processes requests for material such as course reserves or resource sharing
Physically prepares material for reserves and resource sharing, and for return to stacks
Identifies, selects and creates physical or digital copies of source material requested for course reserves or resource sharing
Creates links for electronic reserves
Assists with compliance with resource sharing policies within Library guidelinesÂ Â
Maintains hold shelf and Course ReservesÂ Â
Opens and closes revolving doors at the Rockefeller Library in the absence of other security personnel
Assumes additional responsibility on evenings, weekends and holidays for collections and buildings in the absence of other library personnel
Trains and provides assistance to co-workers
Trains, schedules their work, and directs student assistants
Performs related duties as required
Bachelorâ™s degree or equivalent experience
Computer skills, ability to use standard computer software packagesÂ
Previous public service experience in an academic library preferred
Experience with automated library systems desirableÂ
Capacity to learn new technologies and systems necessary for continually effective job performanceÂ
Ability to interact favorably with library users and co-workersÂ
Oral and written communication skillsÂ Â
Problem solving skillsÂ
Possesses a willingness and ability to support a diverse and inclusive campus communityÂ
Ability to perform detailed work accurately with reasonable speedÂ Â
Knowledge of one or more foreign languages desirableÂ Â
Successful completion of a test may be requiredÂ
Will be required to work evenings and/or weekendsÂ
Physical Application Required
Ability to unpack, shelve, and move library material which typically weigh up to 10 pounds, but on occasion (e.g., in the absence of student workers), may transport books and/or trays weighing up to 20 pounds
Ability to occasionally place and retrieve library material located on shelves, which requires bending and reaching arms overhead.Â On occasion may need to use a kick step or ladder to retrieve material from shelves.
Ability to read fine print with or without assistive technologyÂ
Ability to sit for long periods at a computer screenÂ
Reasonable accommodations will be made for qualified individuals with disabilities to perform the essential functions of the job in compliance with Americans with Disabilities Act, applicable state/local laws, and University policy. Library Union position which must be posted internally for 5 work days prior to posting for external candidates.
In order to maintain 90% or greater universal vaccination rates on campus, all newly hired employees at Brown University must receive the final dose of the COVID-19 vaccine before they begin work, unless they are approved for a medical or religious exemption. For more information, please visit the Healthy Brown site.
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Engineering, Executive Master of Healthcare Leadership and the IE Brown Executive MBA.