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The Senior Director of Membership and Events leads UW Alumni Association’s (UWAA) comprehensive, independent dues-paying membership program and services and leads and oversees the production and delivery of University Advancement’s Alumni & Stakeholder Engagement (ASE) unit’s events, programs and services.
The Senior Director reports to the Assistant Vice President, ASE, and is a member of the ASE engagement leadership team, and oversees collaborative and integrated initiatives that advance the mission of the UW and the UWAA. The Senior Director leads the Membership and Event teams, and oversees the strategy, execution and evaluation of ASE events intended to engage diverse audiences of alumni and friends of the UW in profound, meaningful and inclusive ways, with an emphasis on UWAA’s 60,000+ dues-paying member community. This position provides direct operational leadership for strategic engagement priorities and outcomes, supervises six to ten full and part-time professional exempt and classified staff and student employees, exercises independent budget authority, and is responsible for overall program assessment and evaluation.
This position activates ASE/UWAA’s commitment to diversity, equity, inclusion, and belonging (DEIB) and contributes to advancing understanding and actions that are actively anti-racist. It is responsible for developing and supporting inclusive, equity-focused and co-created programs and services with historically underrepresented or marginalized UW audiences in support of the institution’s public mission.
Program Leadership, Strategy, and Collaboration
The Senior Director of Membership and Events oversees a broad and diverse portfolio of programs, services, and events, including but not limited to the comprehensive administration of UWAA’s dues-paying membership program and production of events and programs in collaboration with program teams across ASE and University Advancement.
The Senior Director will ensure membership and event programs and services align with and advance UWAA/ASE, University Advancement, and UW racial equity priorities and values, including centering UW’s Black, Indigenous, and People of Color (BIPOC) communities in program content and format development, administration and evaluation.
This position is responsible for extensive internal and external campus and community engagement, communications and collaboration, including UWAA/ASE, University Advancement, and UW stakeholders, UWAA members, students, donors, retirees, and the general public. The Senior Director develops and maintains professional, emotionally intelligent, and kind relationships with broad constituencies that advance the UW’s public mission. The Senior Director demonstrates a high degree of executive resilience and has excellent interpersonal and organizational communications.
•Supervise the Director of UWAA Membership and oversee comprehensive dues-paying membership strategy, programs, and services for the independent 501(c)3 UW Alumni Association, in alignment with the strategic priorities of a public research university with 500,000+ living alumni. •Collaborate with UWAA/ASE, UA, and UW leaders to: oIntegrate and advance DEIB and anti-racism goals and objectives into program strategy and implementation, including audience engagement and retention, program and content co-creation, and community-centric assessment and evaluation. oDevelop and implement integrated strategies to acquire and retain historically underrepresented, marginalized, and recent graduates. oDevelop and implement shared qualitative and quantitative membership goals, objectives, and revenue targets, including program assessment and evaluation. oIntegrate membership strategies throughout the UWAA/ASE engagement portfolio, resulting in effective and efficient member stewardship and growth. oDevelop, facilitate, and implement productive and goal-oriented relationships within Advancement including Development (Annual Philanthropy), Unit and College Advancement teams, University Marketing & Communications (Brand Alignment and Affinity and Sponsorship), and Advancement Operations (Analytics and Information Management). oEnsure comprehensive engagement with UWAA Board of Trustees, including staff support for UWAA Membership and Business Development standing committee.
•Supervise the Associate Director of Events and oversee management and production of UWAA/ASE’s 60+ annual events and programs, including in-person, virtual and hybrid formats for local and regional audiences. •Integrate and advance DEIB and anti-racism goals and objectives into event strategy and implementation, including audience engagement and retention, program and content co-creation, and community-centric assessment and evaluation. •Lead and convene integrated UWAA/ASE and/or UA/UW teams to develop, coordinate, and establish goals, strategies, and priorities for UWAA/ASE’s signature event and broad-based programs, including but not limited to small (50 attendees), medium (300 attendees) and large (300 – 5,000 attendees) events and programs. •In collaboration with ASE/UWAA program and executive leadership, oDevelop and implement effective and efficient organization-wide systems, practices, and procedures for centralized event production and delivery. oDevelop and implement comprehensive event assessment and evaluation systems, including qualitative, quantitative and key performance indicators (KPIs) for realizing organizational and institutional goals and priorities.
Membership and Events Personnel and Program Management
The Senior Director centers DEIB and anti-racism at the core of their executive leadership decision-making and oversight of the administration, management, and operations of the Membership and Events teams.
The Senior Director is responsible for the recruitment, development, retention and evaluation of full- and part-time professional, classified, and student employees. This position exercises significant independent fiscal and budget authority and responsibility. This position collaborates with internal ASE/UWAA leadership, UA Finance & Administration, and UWAA/UWRA partners as needed to ensure comprehensive administration, fulfillment, and compliance.
The Senior Director is responsible for: •Fostering an inclusive and productive team environment that embraces dynamic in-person, remote, and hybrid work environments. •Management and oversight of a $1 million consolidated budget. •Coordinated implementation of organizational fiscal, budget, and resource management policies, practices, and procedures, including local program or event budget tracking. •Representing ASE/UWAA on interdepartmental committees and working groups designed to support complex and integrated institutional goals and objectives.
Miscellaneous duties as assigned
Valuing Diversity & Inclusiveness: Respects, values and contributes to the UW’s commitment to inclusiveness and diversity. Effective communications: Expresses oneself clearly and empathetically in interactions with others and prioritizes an accessible and transparent style in all forms of communication, i.e., verbal and written, one-on-one and group, etc. Interpersonal Awareness: Builds and maintains positive and productive relationships and actively contributes as a member of working teams to achieve results. Professional Credibility: Takes responsibility for meeting goals, objectives, obligations, and solving problems while representing the mission, vision and values of the organization. Critical Thinking: Obtains, analyzes and evaluates information effectively in the face of ambiguity. Makes appropriate decisions based on relevant information and experience. Ethics and Trust: Models and upholds the values of candor, openness, inclusiveness and honesty despite internal and external pressures. Acts consistently with Washington State ethical guidelines and organizational core values and beliefs.
People Builder: Committed to developing others to become leaders. Driving Results: Effectively communicates objectives and guides direct reports and team members to make decisions and achieve goals. Organizational Planning: Develops and manages comprehensive team goals and measures team progress while balancing short-term and long-term priorities that are consistent with the organization’s mission, priorities and goals. Managing Conflict: Recognizes and addresses conflicts and disagreements in a safe and respectful environment, manages conflicts collaboratively, and builds consensus with the best interests of the organization in mind.
Bachelor's degree and 6-7 years of experience in non-profit management, higher education and/or related fields or communities of practice. Advanced degree may substitute for some or part of years of experience.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
•Demonstrated ability and experience in program administration, building and leading teams, staff supervision, program integration and assessment. •Demonstrated commitment to racial equity and familiarity and comfort with the skills needed to manage and lead in an organization that strives to be anti-racist. •Strong interpersonal skills and ability to effectively communicate objectives, energize and inspire staff to achieve results and meet goals while creating a culture of collaboration within direct teams and across organizational units and build and maintain positive relationships. Demonstrates ability to move relationships to purposeful and measure actions and outcomes.
Ability to work independently, problem solve, take initiative, set priorities and handle multiple projects efficiently and effectively. Demonstrated creativity, organizational ability, and strong attention to detail. Ability to make decisions in ambiguous situations, exercise good judgment based on information and analysis in a fast pace, dynamic, deadline drive environment in an organized and professional manner. •Proficiency using PC computers and prevailing office management technology; familiarity and comfort with industry-standard CRM, social media and/or other broad-based engagement software and tools. Demonstrated computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint for correspondence, special reports, spreadsheets, databases, forms, etc.
•Ability to express oneself clearly and empathetically in interactions with others in all forms of communications, verbal and written, one-on-one and group, etc. •Knowledge and experience in public higher education leadership, alumni relations, development and/or marketing and communications.
EMPLOYMENT CONDITIONS -Reasonable accommodations are available in order to meet these conditions of employment.
•Ability to work evening and weekend hours, as necessary, on short or limited notice. •Access to reliable transportation for local travel and willingness to travel when necessary. •Ability to travel in and out-of-state up to 15 times per year for events and meetings. •A valid Washington State driver’s license is required to operate the UW Alumni Association Van. •Ability to obtain passport and travel internationally. •Ability to lift 20 pounds regularly and up to 40 pounds occasionally for event setup and tear down.
During Events (from setup to tear down) or on Event days: •Ability to work continuously 4+ hours for events •Ability to work greater than a 10 hour day
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.