Events and Equipment Specialist (AA/S NE)/Parking and Transportation Services
California State University, San Bernardino
Location: San Bernardino, California
Internal Number: 2484212
Events and Equipment Specialist (AA/S NE)/Parking and Transportation Services California State University, San Bernardino
Job No: 504264 Work type: Staff Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time
California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.
At CSUSB, you can:
Build your future
Work with the best
Be your authentic self
Focus on you
Make a lasting impact
Work for a purpose that is greater than your own
Bring everything you are, become everything you want
Parking and Transportation Services Department supports the University's mission of transforming lives; ensuring student learning and success by providing and managing access to CSUSB San Bernardino and Palm Desert campus; and managing the planning, design, and operation of the facilities and programs associated with parking, transit services,
Ridesharing, carpooling, and various alternative transportation programs. Parking facilities at CSUSB include two, multilevel parking structures each with about 750 spaces, and several surface lots with an overall campus total of about 8,300 parking spaces. The Department has approximately 20 full time staff and 20 student assistants assigned under parking enforcement, parking administration, alternative transportation, and information centers. This department maintains all parking infrastructure that range from signage, wayfinding, parking dispenser machines, surface lots and parking structures. The department manages the two Information Centers at the entrance of campus where students, employees and guests frequent to obtain directions and parking related information. In addition all on-campus events require collaboration with the Parking Department to ensure visitors have proper directional and parking related information. The Events and Equipment Specialist is the key personnel responsible for the maintenance of equipment, infrastructure and works collaboratively with the campus community to ensure the parking needs for campus events are met.
Under general supervision of the department Director, the incumbent is the department's main point of contact for Events planning and oversees the maintenance of all parking field equipment, reviewing parking lot conditions and coordinates with Facilities Planning to execute various maintenance projects. The incumbent serves as the Lead providing work direction for two Administrative Support Coordinators at the Information Center and the Equipment and Field Assistant. The incumbent works collaboratively and provides support to the Budget Analysts and Enforcement Staff before and during campus events.
Field and Equipment Operations
Responsible for key parking operational activities and systems, by coordinating the process of assessing, maintaining, and monitoring the condition of all equipment in the field such as permit dispensers, Electric Vehicles Charging Stations, signs, gate arms and traffic control equipment. Serves as the Lead for the Equipment and Field Assistant.
Serve as the department's key point of contact in completing campus equipment and parking spaces inventory processes.
Advise the Director on changes needed to various Parking Infrastructure that support alternative transportation e.g. Pedestrian pathways, Bike racks, bike pumps, repair stations Primary point of contact for Parking & Transportation's sign program.
Ensure signs are readable and in good state of repair. Collaborates with Facilities Management staff to ensure signs are posted & maintained, identifies annual maintenance projects, solicits quotes from contractors and ensures project is completed as per the terms in the job quote.
Working with the Information Center Coordinators and Lead Community Service Specialists, coordinate Parking & Transportation support for campus events.
Key stakeholder in the planning, coordination, execution, and debrief of campus events and related operational activities. Regularly contact and communicate with key personnel in key departments that host events in order to determine the effectiveness of current service levels; collaborate with these persons to introduce changes or modifications to meet campus needs or objectives.
Attend meetings where planning or scheduling of major events take place, explaining the range of services that Wayfinding and EVENT Parking can provide as well as service limitations.
Coordinate issuance of event signs and message boards for CSS staff to deploy for events.
Coordinate and review the inventory of various signs and message boards and recommends purchase of new equipment that is in line with industry standards.
Coordinate the placement or move of temporary signs and electronic messages boards for events. Provides support to the EOC by providing equipment support and ensuring appropriate signage is provided during emergency operations.
Revenue Processing and Technology Support
Oversee the Equipment and Field Assistant to ensure parking dispenser collection, maintenance and support functions are conducted efficiently and in complying with CSU and the department's policies.
Serves as the systems administrator for the VenVue System - troubleshoots errors, contacts vendor to set up and trains new users, serves as the main resource for the department.
Provides support to the CSS's by managing the T2 Flex Enforcement App. The incumbent will collaborate with the Budget Analyst and CSS Lead to set up new users, train and provide day to day support.
Serves as the systems administrator for all 35 EV Charging stations. Oversees the Equipment and Field Assistant who runs daily reports to ensure machines are working correctly, troubleshoots, and provides users with support in the event of any system errors. The incumbent serves as the link with the vendor for system upgrades and maintenance.
Ensure software and hardware updates are done in a timely manner to ensure proper PCI compliance.
The incumbent reports to the Director of Parking & Transportation and works relatively independently to complete assigned tasks.
The incumbent works collaboratively with staff, in particular, Lead Community Service Specialists and Budget Analyst in the completion of duties.
Collaborate with facilities team in the completion of work orders, coordination of projects, and scheduling. Work collaboratively with all Parking & Transportation field staff in reporting and tracking needed work in campus parking lots. Examples include potholes, painting, roadway cracks, irrigation issues, and tree trimming.
Assists in the management of parking vendor relationships and expectations for deliverables.
Leads the Equipment and Field Assistant in the provision of equipment management support to the UPD Department as requested e.g. maintaining the PD storage container, organizing officer's lockers and coordinating various space changes at the UPD.
Administration & Training
Infrequently, assist in general office or other administrative duties, which may include but are not limited to filing documents, preparing written correspondence, reports or other documents.
Attend scheduled meetings at the direction of the Director.
Attend various training that may be required or optional in order to satisfactorily complete the assigned duties and responsibilities of the position.
Employment Status: This position is full-time, non-exempt, probationary (with the possibility of converting to permanent).
The initial review of applications will begin on 9/21/21.
Monday through Friday 8am-5pm with the possibility of converting to an alternative work schedule in the Summer.
Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures.
Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty.
Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them.
Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques.
Ability to organize and plan work and projects including handling multiple priorities.
Ability to make independent decisions and exercise sound judgment.
Ability to compile, write, and present reports related to program or administrative specialty.
Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit.
Education and Experience
Bachelor's degree AND/OR the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Two years' experience using, T2 FLEX, Ventek, ParkMobile, CashNet, PeopleSoft, Adobe, Microsoft Outlook, Excel and Word.
Experience troubleshooting and working with specialized vendors in repairing and maintaining various parking related equipment.
Prior experience working on a college campus handling complex equipment and events related issues.
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.
The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.
Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.
The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be 'Designated' under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, as well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.