Hi, we're Host !

We believe your office should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great things happen.

As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day.

With Host, you can join a team that elevates the office experience by delivering world-class services that make coming to work better than it's ever been.

A commitment to providing you with career growth opportunities within your CBRE career

An open source culture/atmosphere that encourages learning and contributing back to the community.

Energetic and collaborative teams and consulting partners

We support staying on top of the latest best practices and tools

A competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability)

Paid holidays/vacation

The Community Program Planner role is at the forefront of delivering a positive office experience as a cultural ambassador, community advocate and service leader. In this role, you would provide workplace services and support to increase individual well-being, personal productivity, and organizational effectiveness.

This Host uses people-led services to connect employees to their environment, as well as through high-touch services and world-class customer service support delivered by employees like the Community Program Planner. As part of a "front-of- house" team, the Community Program Planner is responsible for creating a supportive and comfortable atmosphere by welcoming visitors and supporting all employee-facing services.

Provides administrative support for team as directed, including expense management, meeting coordination, office equipment care, and supply management.

Utilizes and maintains integrity of databases and other digital tools associated with service delivery, as requested.

Responds to customer requests and complaints regarding Workplace Experience services.

Maintains relationships with vendors that provide services and goods. Ensures all vendors used have current proof of insurance and contractual documentation in place, per requirements. Assists in the completion of the office Business Continuity plan.

Work alongside the Community Events Team to track & reply to customer feedback/inquiries through various external platforms (web, email, social media, phone)

Manage call center for mobile market orders Monday through Friday.

Manage team meeting calendars and schedule as needed.

Create meeting agendas, track meeting notes and communicate action items. Follow up on action items to completion.

Manage shared documents, track metrics, report results, present as needed.

Create customer surveys and evaluations then report results.

Gather team's weekly highlights and report them to leadership.

Assist with vendor management including necessary communication to ensure support of all program initiatives.

Work with vendors to ensure proper documentation and permits are in place prior to each event.

Attend community events as needed. Provide pre-event communication, onsite logistics and post-event follow up.

Manage inventory and supplies, ordering as needed.

Provide assistance and/or back-up team coverage as needed.

Assist with projects and perform other duties as assigned.

Bilingual: Fluent in English and Spanish preferred

Occasional travel within the Bay area where private transportation is a strong plus (mileage reimbursement is provided).

Flexibility to work outside standard business hours such as night/weekend work which is required.

Performs other duties as assigned.

No formal supervisory responsibilities in this position.