McLeod Software is seeking a Implementation Trainer for our headquarters in Birmingham, AL. The Implementation Trainer has the opportunity to interact collaboratively with several departments within McLeod Software, and will work directly with Customers through implementations and upgrades.
Responsibilities will include:
Conducting onsite and remote training sessions with new and existing customers.
Providing direction and guidance to customers during periods of implementation and upgrade.
Recommending workflows to customers to ensure successful delivery of software.
Maintaining up-to-date knowledge of product development initiatives and trends in the transportation industry.
Preparing training materials and handouts for customers.
Assisting customers at annual McLeod Software User’s Conference.
Bachelor degree or equivalent work experience on a year-for-year substitution
Experience in an instructional capacity (teaching or previous training experience) preferred
Travel Required: Minimum of 50-60% overnight travel
Excellent oral and written communication skills
Ability to communicate complex concepts to a broad range of customer end-users
Ability to manage several projects and priorities simultaneously
Since 1985, McLeod Software has provided powerful transportation management and trucking software solutions to the trucking industry. These solutions, developed entirely by our company, are comprehensive and support integration with a broad array of complimentary logistics products.
We are the leader when it comes to software for trucking dispatch operations management, freight brokerage management, fleet management, document imaging, workflow, EDI, and business process automation solutions for trucking, freight brokerage, third party logistics, and shipper companies in the United States.
With an established base of more than 850 active customers throughout North America, McLeod Software is dedicated solely to the transportation industry. This focus means we have a deep understanding of the needs and intricate details involved in carrier, broker, and freight management businesses of all types.
McLeod Software owns our national headquarters building in Birmingham, Alabama, and we also operate regional offices with training facilities in Salt Lake City, Utah and Downers Grove, Illinois. We employ more than 500 professionals.
McLeod Software does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are an equal opportunity employer and we participate in E-Verify.
About McLeod Software
McLeod Software is the leading developer and provider of transportation management software to trucking and freight brokerage companies in the United States for over 30 years. Headquartered in Birmingham, AL, McLeod is rapidly growing and is highly respected within the transportation industry. We believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software’s growth and success, and we look for individuals who take pride in their work and in being a member of our team. We count on our employees to take action and to do things that will help us to keep building healthy partnerships with our customers. In fact, over 25% of our employees have stayed with McLeod Software for over ten (10) years.