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Title: Administrative Assistant
Purpose of this Position: Reporting to the Associate Dean of Students / Chief Operations Officer, the Administrative Assistant works on a variety of tasks assisting all areas of the ELA campus. Specifically, the position performs a wide range of complex and confidential administrative and clerical support duties. Requires excellent communication and interpersonal skills and ability to provide information and service to a wide range of internal and external contacts. Requires knowledge of the College and departmental policies and procedures. Includes responsibility for event support and office management as appropriate.
Report To: Associate Dean of Students / Chief Operations Officer Direct Reports: Student Workers this position supports: Essential: Yes
Provides wide range of complex office administration and support as directed for all departments, including Administration, IT, Academics, and Student Life. Serves as one of the principal contacts for the equipment distribution center, source of information for customers of the department, including faculty, students, staff and external customers. Facilitates rentals to students and faculty and administers process of equipment distribution. Organizes and oversees the paperwork and equipment for the equipment distribution center. Interprets and carries out equipment distribution procedures, policies and operations. Creates and maintains organization and filing system(s) for Equipment Distribution Center. Assists in the administration of various on campus events as directed. Creates promotional materials, corresponds with outside parties, and assists with scheduling. Uses multiple technical applications including word processing, database management, spreadsheets, graphics and presentation software, electronic calendar, email, and other technical applications. Answers and routes phone calls, mail and e-mail messages and may handle wide-range information dissemination. Handles office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies. Screening phone calls and routing callers to the appropriate party. Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research. Assists with event production and event support. Creates informational signage for the ELA campus and updates them when needed. May assist in training, scheduling, and distributing work of students, casuals, or temporary staff. Other duties as assigned
College degree preferred, or an equivalent of education plus experience in an office environment.
Skills and Experience:
One year related experience with proven office administration and customer service skills required.
Solid working knowledge of office processes and standard business policies, and of related computer software and electronic communications tools.
Proven interpersonal skills with experience providing complex administrative support in a high-profile environment with tact and diplomacy.
Experience managing to a budget and with multiple deadlines required.
Ability to work across teams and with a variety of projects and constituencies.
Working knowledge of Microsoft Office Suite (specifically MS Word and Excel).
The ability to multi-task and a positive attitude is a must.
1+ years of professional experience.
Work Environment and Demands of the position:
Physical Place and Existing Conditions: Usual Office Conditions
Intellectual and Mental Concentration for extended periods of time: Requires long periods of mental concentration
Requires constant coordination of Mental and Visual Attention: Yes
Requires ability to stand and/or sit for long periods of time: Yes
Requires ability to lift and move objects that are: 40 lbs.
Requires ability to lift and move material: Frequently
Requires working in difficult physical positions and bodily contortions: Rarely
Amount of time the position will require travel to do this job: No.
About Us Emerson College is the nations only four-year institution dedicated exclusively to majors in communication and the arts in a liberal arts context. Its main campus is located in the center of the dynamic multicultural city of Boston, in close proximity to major publishing houses, arts institutions, and research centers. The college also has campuses in Los Angeles and the Netherlands. Emerson College enrolls over 4,300 graduate and undergraduate students from more than 70 countries and all 50 states.
Diversity Statement Emerson College believes diversity enriches the educational experience by providing students with the opportunity to learn from individuals who may have different backgrounds, experiences, and perspectives. Engagement with diversity in the curriculum, in our co-curricular offerings, and all other aspects of the College enhances the personal and intellectual growth of all members of our campus community. Emerson is committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for meaningful citizenship in an increasingly complex, pluralistic society. Emerson College does not discriminate on the basis of sex/gender in its educational programs or activities. Emerson has designated the Associate Vice President, Title IX, and Clery Coordinator to respond to inquiries regarding the College Sexual Misconduct Policy. The Title IX Coordinator may be reached at 8 Park Plaza, Transportation Bldg, Room 230 Boston, MA 02116; Telephone: 617-824-8999; email: email@example.com
Annual Clery Report n accordance with the federal Clery and Campus SaVE Acts, Emerson College commits to providing all current and prospective students and employees with access to the annual campus security reports for each of our campuses. This report may be accessed from the Emerson College Police Department website.
Emerson College is the nation’s premier private college dedicated exclusively to majors in communication and the arts in a liberal arts context. It is located in the theater district in the dynamic multi-cultural city of Boston in close proximity to major arts institutions, media outlets, and research centers. The College enrolls 3,783 undergraduate students and 641 graduate students from 71 countries and 48 states. Emerson College is committed to an active, intentional, and ongoing engagement with diversity – in its people, in the curriculum, and in the College’s intellectual, social, cultural and geographical communities. Our inclusive excellence framework recognizes that institutional excellence comes from fully engaging with diversity in all aspects of institutional activities. Members of historically under-represented groups are encouraged to apply.