Convenience Copier Technician I, Office of Tartan Ink-2013962
Carnegie Mellon University is a private, global research university that stands among the world's most renowned education institutions. With groundbreaking brain science, path-breaking performances, creative start-ups, big data, big ambitions, hands-on learning, and a whole lot of robots, CMU doesn't imagine the future, we invent it. If you're passionate about joining a community that challenges the curious to deliver work that matters, your journey starts here!
Our Office of Tartan Ink is searching for a Convenience Copier Technician I that will install, maintain and repair multifunctional digital copiers, scanners and printers. Under department supervision and guidelines, you will prioritizes daily, weekly, and monthly work assignments accordingly. In this role, your duties may include clearing paper jams, changing toner cartridges and placing & managing external service calls. You will maintain inventory to ensure continued operation of equipment. You will be responsible for packaging and handling of jobs, including delivery of packages to various campus locations supporting satellite centers and production center. You must have expert-level knowledge of photocopiers and related equipment, as well as moderate computer skills and an understanding of computer networks and software programs. You must also be detailed and mechanically savvy, with the ability to install, disassemble and reassemble copiers and parts. Strong communication and customer service skills are critical to success.
Core responsibilities include:
Maintaining and ordering supplies from the various vendors for Multi-Functional Devices (MFD) and printers. Responsible for receiving, stocking and delivering as needed
Retrieving monthly meter reads electronically and manually for billing purposes for time sensitive deadlines
Tracking inventory of disposable units, removing hard drives and preparing units for disposal
Handling relocation of current MFD units which includes reinstall of the units. These moves can be within the building and/or external.
Handling user codes electronically and manually with department and staff accountant. Respond to customer requests to update address book management system.
Responsible for recycling of toner cartridges for printers and copiers. Picking up empty cartridges & develop strategy for recycling program.
Daily check of toner levels using online web monitoring software.
Working with Property Accounting on tagging new units.
1+ year of relevant work experience
Copier repair experience preferred
Associate degree in electronics and/or Technical school certificate preferred
Current valid PA Driver's License
Flexibility, excellence, and passion are vital qualities within CMU. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a dynamic population of internal and external partners at a high level of integrity. You will share our values and support the mission of the university through your work. We are looking for someone able to:
Maintain composure when dealing with difficult situations and/or individuals,
Meets deadlines, work under pressure and with frequent interruptions
Able to prioritize work and handle multiple tasks simultaneously
Able to understand and adhere to directions
Able to work with sensitive information, maintain confidentiality and use discretion
Able to travel across campus for related work
Climb, stoop, kneel, crouch or crawl. Able to lift 70 lbs and to transport packages using a dolly
Are you interested in this position with us? Please apply.
Please visit " Why Carnegie Mellon " to learn more about becoming part of an institution inspiring innovations that change the world.
Primary Location: United States-Pennsylvania-Pittsburgh
Time Type: Full Time
Organization: PRINTING & PUBLICATION SERVICES
Minimum Education Level: None Specified
Budgeted Base Pay: Negotiable
Internal Number: 2013962
About Carnegie Mellon University
Carnegie Mellon (www.cmu.edu) is a private, internationally ranked research university with programs in areas ranging from science, technology and business, to public policy, the humanities and the arts. More than 12,000 students in the university’s seven schools and colleges benefit from a small student-to-faculty ratio and an education characterized by its focus on creating and implementing solutions for real problems, interdisciplinary collaboration and innovation. A global university, Carnegie Mellon’s main campus in the United States is in Pittsburgh, Pa. It has campuses in California’s Silicon Valley and Qatar, and programs in Africa, Asia, Australia, Europe and Mexico.