Job DescriptionThe Lifestyle Coordinator SH will create and coordinate social and physical activity programs and other miscellaneous resident related functions to achieve community goals surrounding resident retention. This role also plays an integral part in the sales process by working closely with the Community Manager and Sales Consultant/s. This role does whatever is necessary to make the selling process more effective and the move in process more efficient. The Lifestyle Coordinator SH will assist with all aspects of sales and marketing for the community. This position will contribute to the success of the community sales team s achievement of year end budgeted occupancy, revenue, and resident retention goals. Create and coordinate programs and events surrounding social and physical activities that may include resident functions, birthday cards, welcome parties, off-site excursions and other events such as In Circle, as directed.
Responsible for the set-up, preparation and take down for each event. At least 2 to 5 activities or events per day, 7 days a week are required. (Many of these may be led by residents.) Also responsible for purchasing and coordinating any items required for the event. Evening and weekend work may be required.
Maintain prospect attendance records for each event when possible, collecting prospect contact information for future use and follow up.
Photograph residents and events whenever possible for use in cards, social media, newsletters and videos.
Create and produce the monthly calendar with activities and events, newsletters and fliers for the community as needed.
Meet with each new resident to create a profile on preferred activities and events.
Coordinate the resident volunteer program by enlisting and managing the volunteer schedule for consistent and equal participation by all that would like to participate. Recruit and train volunteers from within the community to participate in events, activities and clubs.
Interact with all residents and acknowledges them by name if possible. Should be knowledgeable of the community and other policies to assist with community tours if needed.
Provide assistance as necessary with the ongoing Resident Surveys and Activity Questionnaires.
Provide input into the development of budget(s) for properties within the property portfolio as it relates to planned activities, resident retention and excursions. Manage expenses to budget.
May coordinate interview process and make recommendations for the hiring of qualified and certified instructors for on-site exercise and spa activities. Assist and train on-site staff to host successful resident activities and participate in the events when possible.
May be instrumental in interviewing and recommending local, licensed transportation companies to transport residents to off-site destinations and excursions.
Create partnerships with local vendors, businesses and organizations to enhance community events. Partnership can be for parties, door prizes, opportunity drawings, etc.
Schedule and manage transportation program, if provided.
Maintain confidentiality of pertinent information concerning residents and staff. Education
High school diploma, GED, or equivalent combination of education and experience.
QualificationsDemonstrated ability to read, write, and communicate effectively to comprehend and create resident communications documents.
Excellent interpersonal communication skills to delivery customer service, handle possible irate residents, and build positive resident relationships.
Demonstrated proficiency in organizing and coordinating large functions and gatherings.
Demonstrated proficiency in word processing programs for use in creating flyers and newsletters as needed.About usGreystar is the global leader in multifamily real estate, offering expertise in property management, investment management, and development and construction of rental housing. Established in 1993, Greystar is the largest property management operator in the world. Its dedicated team members and a commitment to hiring the very best multifamily professionals has resulted in record growth, making Greystar one of the most respected and trusted real estate companies. EOE.
Internal Number: 36453BR
National Platform with Local ExpertiseGreystar, founded in 1993, provides world-class service in the multifamily real estate business. Our innovative business model integrates the management, development and investment disciplines of the multifamily industry on both national and local levels. This unique approach and our commitment to hiring the very best multifamily professionals have resulted in record growth, making us one of the most respected and trusted multifamily real estate companies in the country.Because our business model includes both investment and service-oriented businesses, we’re able to maintain a constant presence in local markets and create value in all phases of the real estate cycle. Our national platform provides economies of scale, financial sophistication, institutional quality reporting and tremendous capital relationships, while our city offices provide local market expertise and execution.Our dedication to redefining excellence in apartment living means we’re constantly exploring innovative ideas and pioneering new ways to serve our residents and clients. The Greystar team is more than 5,300 team members strong and growing. Check out the latest opportunities.