Position Summary: This position will maintain a rotating schedule with a team of Engagement Specialists to provide basic support and safety to six households residing at Sojourner House and intake responsibilities at the PADS Shelter. This position reports to the Program Manager. The schedule for this position are weekday evenings and weekends.
Essential Job Functions: Sojourner House 2-4 evenings and weekends per week
Greet, welcome and engage residents living in a congregant and independent living setting and help foster a sense of community and cooperation.
Assist with orientating new residents to the program and settling them into their unit as needed.
Provide wellness checks on all residents and address basic needs, provide basic support and assistance to residents as needed.
Keep common areas clean and monitor for overall cleanliness and safety of the facility.
Report any maintenance issues to Program Manager.
Mitigate and manage any on-site crisis as they arise.
Report and document all incidents, emergencies, substantial behavioral difficulties, and any intrusions or visits by police, ambulance, or any other outside agencies to the supervisor or on-call manager immediately.
Be aware of the impact of trauma on participants, and prevent and/or respond quickly and compassionately to triggers and post-trauma responses.
Complete shift reports and logs and contribute to inter-shift debriefings. Review logs and reports for prior shifts or nights as needed between shifts.
Ensure program rules and policies are observed.
Provide administrative and operating support to Program Manager as needed.
Work in partnership with other staff, AmeriCorps members, interns and staff from other agencies and hospital.
Maintain certification in CPR, First Aid, Blood borne Pathogens, and CPI (Non-violent Crisis Intervention) according to the schedule of trainings provided by the agency.
Essential Job Functions: PADS Shelter 2-4 evenings and weekends per week
Perform intake, diversion assessment, and referral services to clients in the agency's Emergency Shelter;
Orient clients to Housing Forward services.
Complete VI-SPDAT assessments after 7 nights of shelter
Assist in the facilitation of moving clients beyond shelter services by linking clients to the agency's supportive services.
Provide targeted outreach to assigned case load as determined by supervisor regularly engaging clients with the intent to link them to housing or supportive services
Provide clients with transportation passes as determined by program guidelines.
Identify and assess clients for housing eligibility through case management.
Attend and participate in all required meetings and trainings.
Qualifications: High School Diploma with two years’ experience in social services. Ability to work evenings and weekend hours. Maintain certification in CPR, First Aid, Blood borne Pathogens, and CPI (Non-violent Crisis Intervention) according to the schedule of trainings provided by Housing Forward. Must have a reliable means of transportation.
Knowledge, Skills: Ability to problem solve and diffuse situations. Calm demeanor, strong engagement skills.
Computer skills, and ability to communicate effectively in a diverse environment is a plus.
About Housing Forward
Housing Forward mission is to transition people from housing crisis to housing stability. We are an energetic and dynamic team of professionals focused on ending homelessness for those we service. We value - client-centered services delivered with dignity and respect, collaborative relationships, open communication and information sharing, community support, and integrity, passion and perseverance in our work.
Housing Forward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, pregnancy or related conditions, or disability.