“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.
This is a full-time position working Monday through Friday, 9AM – 6PM or 10AM – 7PM. Eligible applicants will be available to work some evening hours as needed.
Expected Goals and Objectives
Goal One: To link clients to affordable housing options by:
Building and maintaining relationships with private sector landlords and other housing providers; expanding LCN’s landlord portfolio.
Connecting with landlords via neighborhood outreach, internet search, and networking events.
Creating and maintaining a housing resource database containing available market-rate and affordable housing.
Identifying potential permanent housing that are appropriate for the client’s need.
Accompanying and/or transporting clients to apartment viewings.
Performing Housing Quality Standards (HQS) inspections, rental calculations, environmental reviews, rent reasonableness assessments and other required assessments as required by funders.
Negotiate lease terms and amendments; reviewing leases for accuracy and adherence to Chicago’s Residential Landlord and Tenant Ordinance, and communicate with landlords regarding unit deficiencies.
Advocating for LCN clients to landlords regarding rental barriers, such as prior evictions, poor credit, criminal history and the like.
Cultivating positive relationships with LCN clients in assessing their housing needs.
Educating landlords about LCN’s role in supporting tenants, including rental assistance, rental subsidies, and supportive services.
Primary resource to landlords for providing all necessary supporting documents to participate in LCN programs.
Goal Two: Primary support to LCN clients in efforts to facilitate stability in permanent housing by:
Interviewing LCN clients to determine personalized housing needs during the housing search, including but not limited to assisting with applications, transportation and credit/background checks.
Developing educational pieces and providing workshops to LCN clients regarding tenant rights and responsibilities, financial literacy, household management and apartment leasing application processes.
Conduct follow-up meetings with tenants and landlords after housing placement; assist case management staff in mediating any landlord-tenant issues that may arise.
Offering assistance to landlords supporting them in maintaining safe and clean housing for tenants while simultaneously in compliance with fair housing laws.
Goal Three: To partner with the Palante Permanent Supportive Housing and Rapid Re-Housing Program staff to facilitate housing location needs and housing related outcomes:
Participate in weekly program meetings with the Palante Permanent Supportive Housing Program, providing updates regarding leasing, housing location, unit deficiencies/client housing concerns and resolution.
Participate in weekly program meetings with the Rapid Re-Housing Program, providing updates regarding housing location and meeting the 30/60-day housing outcome expectations.
Engage in trainings such as: housing first, motivational interviewing, harm reduction, the Violence Against Women Act etc.
Provide updates to program staff regarding housing location and leasing updates as they arise.
Update program tracking spreadsheets ensuring follow-up and continuity of housing location and property management services.
All LCN staff contribute to the overall success of LCN by:
Attending weekly staff meetings and case review meetings.
Participate in on/off-site staff trainings, workshops and outreach events.
Contributing in LCN’s fundraising events.
Working in a team approach to deliver existing programs and to develop new programs.
Performing other duties as assigned.
Demonstrated desire and ability to work with youth, families and individuals that are homeless or at-risk of becoming homeless, providing appropriate support, motivation and compassion in accordance with La Casa Norte’s mission and philosophy of service.
Ideal candidate will have a minimum of six months’ experience with at-risk and/or homeless populations and/or a minimum of six months’ experience working with issues of homelessness, affordable housing, and/or housing discrimination.
1-2 years of property management experience and/or experience working with affordable or supportive housing programs.
Knowledge and Skills
Bachelor’s degree preferred.
Bilingual strongly preferred (Spanish and English).
Knowledge of fair housing laws and the Chicago Residential Landlord and Tenant Ordinance.
Working knowledge of Microsoft Office Suite.
Excellent written and verbal communication skills.
Knowledge regarding the social, economic, and cultural patterns of various Latino & African-American populations.
Ability to work independently and team oriented.
Driven, forward thinking and the flexibility to work in a fast growing agency setting.
Willingness to work flexible hours as needed and have impeccable attendance.
Must have a car and valid driver’s license.
Ability to handle various projects simultaneously.
La Casa Norte is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability. While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, walk up and down stairs, lift and/or move up to 25 pounds.
Please send resume, cover letter and salary history to the following: Email: firstname.lastname@example.org or Fax: 773-342-4253