This position is responsible for managing all aspects of the Commute & Transportation team & programs for a large campus or portfolio; promotes and encourages the reduction of single occupancy vehicles (SOV) to include public or employee transit, carpool, vanpool, bike, walk, and other transportation options.
Provides oversight for the team that establishes operating and administrative policies and procedures for all transportation activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages staff assigned to transportation services, including establishing work schedules, assigning tasks, cross-training staff to perform other duties as back-up, and evaluating and developing performance; works on transportation demand management policy issues; parking management, coordinates transportation fairs, employee outreach activities, and commute incentives.
Works in partnership with members of local city and state transportation management associations to promote commute options programs.
Ensures that department savings goals are met and adhere to approved budgets. Develops operating plans and cost estimates for personnel, equipment, vehicles, services, and supplies.
Develops short and long-range plans to upgrade automation, technology and equipment and maintain state-of-the-art operations.
Plans, coordinates, schedules and reviews transportation schedules; Develops training methods for efficient and safe use of equipment and vehicles
Manages existing web tools including updates and reporting for: Commute Intranet website, Ride matching; Guaranteed Ride Home; Taxi Vouchers; Lockers; Etc.
Acts as liaison with business leaders, department managers and other internal and external clients to forecast workload demand, project deliverables and resolve any conflicting priorities.
Develop, plan, coordinate and deliver transportation on-site events and/or other events and specialized outreach to client employees.
Support team and manage distribution of transportation passes, Carpool Permits, Bus schedules.
Oversee parking management duties, collecting parking data, monthly metrics, assist in the development and implantation of new parking programs.
Performs other duties as assigned.
Provides formal supervision to individual employees within single functional or operational area.
Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff.
Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
High School diploma or GED and a minimum of 6 years of experience in commute, urban planning, logistics & transportation services preferred. Bachelor's degree in Communication, Sustainability,
Transportation Management or Urban Planning Preferred. Experience and understanding of local transportation laws and regulations preferred.
Valid driver's license of type/class required to comply with applicable regulations.
CERTIFICATES and/or LICENSES
Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
Comfortable meeting and engaging with new people.
Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.
Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures.
Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.
Ability to solve advanced problems and deal with a variety of options in complex situations.
Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and/or ABILITIES
Basic skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc.
Good organization and time management skills. Ability to read and interpret road maps. May need to use GPS or other directional device. Ability to work handheld mobile technologies and applications
Knowledge of transportation demand management concepts and strategies.
Good organizational skills
Must work well under pressure with multiple deadlines, and demonstrate a proactive approach to routine and non-routine occurrences.
Ability to work flexible work schedules based on business need.
May need to be physically able to lift and move 30-40 boxes and operate a two-wheel dolly.
Ability to lead and motivate others and to perform associated paperwork. Strong problem-solving skills. Highly adaptable and flexible.
Physical ability to assist with warehouse operations. Able to lift 50 lbs.
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.
Complete at a satisfactory level all required and assigned HSE training
Follow all activity policies and procedures, including all HSE related requirements at all times 3.
Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc
Report any condition which you feel could result in an accident or injury and / or stop work if required
As a Manager:
While adhering to all HSE requirements established for CBRE employees, supervisors and managers are required to:
Provide sufficient distraction free time for employees to complete all required HSE training & support the HSE training program implicitly
Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders
Support stop work authority when it is exercised in good faith
Communicate any / all potential workplace hazards and workplace procedures
Internal Number: 19000870
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.