Established in 1991, Chicago Cares mobilizes volunteers to create a stronger, more unified Chicago. Chicago Cares empowers people to roll up their sleeves to solve the city’s most pressing challenges. Through the power of the volunteer experience, we bring people together from all Chicago neighborhoods. Chicagoans learn that they can and must be agents of change. Volunteers meet immediate needs while simultaneously breaking down barriers and creating a movement for long-term change, connecting with new people and building trust, empathy and understanding. What’s the ultimate goal? Chicago Cares envisions a city where we’re all active participants, fully invested in the city we call home and the success of all of our neighbors. Visit chicagocares.org to learn more.
The Capacity Building & Advisory Services department seeks to build a culture of volunteerism in Chicago, expanding the reach of Chicago Cares and positioning the organization to be a leader locally and nationally on service. The department is a catalyst for change by promoting diverse civic engagement and equipping civic leaders, young and old. The department supports local communities and leverages the organization’s resources and expertise to help them meet their strategic goals and priorities. The department moves this work forward by:
1) Supporting nonprofit capacity building and volunteer utilization efforts;
2) Providing corporate partners with new and deeper forms of volunteer engagement that strengthen the social impact sector; and,
3) Giving Chicagoans new opportunities to develop as civic engagers and leaders.
The Manager facilitates the development, management and leadership of innovative capacity building and advisory services specifically in our core communities that align with the strategic priorities of Chicago Cares and meet the needs of our community, non-profit, corporate partners and volunteers.
Essential Duties & Responsibilities
Community Relationship Management: Develop deep issue area knowledge and coordinate target community efforts across issue areas and manage lead organization relationships and communications for an assigned geography, issue area, and/or collective impact strategy.
Projects: Provide project quality assurance, regardless of project type, and manage the sourcing and scoping of prospective projects consistent with the Community Investment Strategy (CIS), issue areas and collective impact goals.
Teams: Manage interdepartmental teams for special projects and cultivate a team of coordinators though supervision consistent with Chicago Cares’ supervision philosophy and strategic objectives.
Contribute to and execute on strategic vision and plans related to programs, volunteer, and community engagement.
Corporate Relationship Management: Co-pitch upsells and diversifications with External Affairs.
Resourcing: Provide programmatically relevant training, resourcing and support to Chicago Cares staff, leaders and partners consistent with issue area knowledge, community investment work, and collective impact strategy.
Develop and implement high quality capacity-building and advisory services, including program development, design, management, documentation, and evaluation.
Establish effective timelines, documents and procedures for program and project management, grant and budget management, impact data, progress reports and accountability.
Continuously provide and analyze impact metrics to ensure attainment of goals.
Represent Chicago Cares at external functions, including local, regional, and national forums on service and volunteerism.
Complete other duties as assigned.
Bilingual language (English/Spanish) skills - written and oral fluency
Advance brand identity by reinforcing strategic messages and company values.
Ensure quality and economic viability of all programming.
Participate in cross-departmental committees and task forces as appropriate.
Participate in and provide support and stewardship of fundraising activities.
Bachelor’s Degree or equivalent related experience; national service or volunteer project development experience a plus; especially AmeriCorps.
Demonstrated commitment to service, civic engagement and/or social justice.
Minimum of three years of project, volunteer, and/or staff management experience.
Proficient in Microsoft Word, Excel and PowerPoint and other desktop publishing tools.
Excellent written, verbal and interpersonal communication skills with ability to make effective oral presentations to and facilitate learning environments for large and small groups in English and Spanish.
Excellent project management skills, including ability to manage multiple assignments with ability to prioritize and meet deadlines.
Ability to maintain composure and enthusiasm when working with a variety of volunteer personalities.
Commitment to working beyond traditional working hours and schedules
Ability to lift up to 50 pounds and engage in physical labor associated with loading, unloading and moving project supplies.
Ability to adjust to various physical and environmental conditions as the position may require including computer work, sitting or standing for long periods of time, etc.
Comfortable driving a cargo van or box truck for project supply deliveries.
Regular, reliable access to transportation to travel to and from project sites throughout the Chicagoland area. Some project sites may not be easily accessible via public transit.
Internal Number: MCBAS032019
About Chicago Cares
POSITIVE LONG-TERM CHANGE FOR THE CITY WE LOVE
Chicago Cares envisions a city where we’re all active participants, fully invested in the city we call home and the success of all of our neighbors. We see a future where all Chicagoans work together across divides to improve the quality of life for everyone and set our city on a path toward long-term change.
To realize this vision, we plan 200 volunteer projects open to the public every month, hundreds of corporate volunteer programs every year, and annual events like Serve-a-thon.