“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.
This is a full-time position working Monday through Friday, 9AM – 6PM and/or 10AM – 7PM. Eligible applicants will be available to work some evening hours as needed.
Expected Goals and Objectives
Goal One: To link clients to affordable housing options by:
Building and maintaining relationships with private landlords and other housing providers; expanding LCN’s landlord portfolio.
Connecting with landlords via neighborhood outreach, internet search, and networking events.
Creating and maintaining a housing resource database containing available market-rate and affordable housing.
Locating potential permanent housing that are appropriate for the client’s need.
Accompanying clients and/or transporting clients to apartment viewings.
Performing Housing Quality Standards (HQS) inspections, rental calculations, environmental reviews, rent reasonableness assessments and other required assessments as required by funders.
Negotiate lease terms and amendments; review leases for accuracy and adherence to Chicago’s Residential Landlord and Tenant Ordinance, and communicate with landlords about unit deficiencies.
Advocating for clients to landlords regarding rental barriers, such as prior evictions, poor credit, and criminal history.
Establishing positive relationships with clients in assessing their housing needs.
Educating landlords about LCN’s role in supporting tenants, including rental assistance, rental subsidies, and supportive services.
Supporting landlords in providing all necessary paperwork to participate in LCN programs.
Goal Two: To support clients to remain stabilized in permanent housing by:
Interviewing clients to determine housing needs and working in conjunction with clients during the housing search, which includes assisting with applications and credit/background checks.
Developing educational pieces and providing workshops to clients on tenant rights and responsibilities, financial literacy, household management and apartment leasing application processes.
Conduct follow-up with tenants and landlords after housing placement; assist case management staff in mediating any landlord-tenant issues that may arise.
Offering technical assistance to landlords to support them in maintaining safe and decent housing for tenants and remaining in compliance with fair housing laws.
Goal Three: To partner with the Palante Permanent Supportive Housing and Rapid Re-Housing Program staff to meet housing location needs and housing related outcomes:
Participating in weekly program meetings with the Palante Permanent Supportive Housing Program and provide updates regarding leasing, housing location, unit deficiencies/client housing concerns and the plan to address them.
Participating in weekly program meetings with the Rapid Re-Housing Program to provide updates regarding housing location and meeting the 30/60 day housing outcome expectation.
Participating in trainings such as: housing first, motivational interviewing, harm reduction, the Violence Against Women Act etc.
Providing updates to program staff regarding housing location and leasing updates as they arise.
Updating program tracking spreadsheets to ensure follow-up and continuity of housing location and property management services.
To contribute to the overall success of LCN by:
Attending weekly staff meetings and case review meetings
Participating in on- and off-site staff trainings, workshops and outreach events as needed
Participating in LCN’s fundraising events
Working in a team approach to deliver existing programs and to develop new programs
Performing other duties as needed
Demonstrated desire and ability to work with youth, families and individuals that are homeless or at-risk of becoming homeless, providing appropriate support, motivation and compassion in accordance with La Casa Norte’s mission and philosophy of service.
Ideal candidate will have at least six months experience working with at-risk and/or homeless populations and/or at least six months experience working with issues of homelessness, affordable housing, and/or housing discrimination.
1-2 years of property management experience and/or experience working with affordable or supportive housing programs.
Knowledge and Skills
Bachelors degree preferable
Bilingual strongly preferred (Spanish and English)
Knowledge of fair housing laws and the Chicago Residential Landlord and Tenant Ordinance
Working knowledge of Microsoft Office Suite
Excellent written and verbal communication skills
Knowledge regarding the social, economic, and cultural patterns of various Latino & African-American populations
Ability to work independently and as part of a team
Desire, creativity, and flexibility to work in a new and fast growing agency
Willingness to work flexible hours as needed and have impeccable attendance
Must have a car and valid drivers license
Ability to handle various projects concurrently
La Casa Norte is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability. While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, walk up and down stairs, lift and/or move up to 25 pounds.
Please send resume, cover letter and salary history to the following: Email: firstname.lastname@example.org or Fax: 773-342-4253