Looking to work for the best, we are the best! Our company is searching for an experienced District or Regional Manager with mixed use high rise experience that includes residential, retail, parking and hotel components. The ideal candidate would have prior experience in competitive markets with high rents, and the need for high level of customera service.
The Manger is responsible for the overall management of a multifamily apartment community. The Manager will ensure that the property meets or exceeds its financial performance targets and ownership objectives.
Prepares and submits annual property budget for review.
Ensures that property budget is monitored closely to meet or exceed budgeted NOI.
Develops and implements systems to maximize property revenue and to control operating expenses.
Reviews property financial performance continually and prepares monthly variance report to budget.
Participates in the preparation of financial and ownership reports as directed.
Ensures that all rents and fees are collected on time and deposited.
Initiates appropriate collection and legal actions for accounts receivable.
Initiates all purchases within approved spending limits and budget requirements.
Monitors purchasing and expense control through the periodic approval of invoices and review of property general ledgers.
Oversees and monitors the bid process for all contract work and looks for inefficiencies and economies of scale.
Ensures that paperwork or reimbursements from property Reserve for Replacement accounts is processed in a timely fashion
Identifies/implements ancillary income sources to increase property revenues.
Manages the process of passing through appropriate fees and utility payments to maximize NOI.
Develops and implements an annual marketing plan to maximize occupancy.
Updates market information and rental comparison survey at least quarterly.
Recommends appropriate adjustments to rent levels and/or rental concessions in response to occupancy levels and changes in the marketplace.
Develops and implements resident retention strategies, including an aggressive lease renewal program.
Ensures that resident satisfaction is a continual focus.
Approves all rental applications.
Ensures that residents are in compliance with all provisions of their leases.
Inspects vacant apartments for market readiness and ensures that an ample inventory of market ready units is available at all times.
Conducts regular exterior and interior inspections
Supervises the property maintenance functions including scheduling, purchasing, service response, and turnover procedures.
Establishes and monitors a system for following up with residents on completed service requests.
Supervises the completion of budgeted, scheduled capital improvement projects.
Ensures move-in and move-out inspections are completed.
Monitors the completion of periodic preventive maintenance procedures.
Reports potential liability issues and acts to minimize any risk exposure.
Recruits, hires, trains, coaches, develops and disciplines on-site staff.
Administers the compensation program at the property in adherence with the approved budget.
Completes performance appraisals for all staff semi-annually and ensures that all site employees are reviewed two times each year.
Ensures staff compliance with all company policies and local, state and federal laws and regulations.
Establishes periodic performance goals and objectives for each staff person and monitors their attainment.
Administers established incentive compensation programs for all site positions and ensures the incentive payments are processed correctly and on time.
Conducts regular staff meetings with to address property performance, policy issues, and other property and business.
Ensures that reports are completed accurately and on time.
Ensures that record-keeping functions are handled properly.
Supervises computer data entry of all property information.
Processes incident reports for injuries or property losses immediately.
Supervises the eviction and bad debt collection process.
Ensures compliances with all applicable laws and regulations.
Responsible for all other duties as assigned by the District Manager.
Qualifications and Skills
Minimum of a high school diploma with a college degree preferred
Valid drivers license and reliable private transportation
CAM designation preferred
Minimum of 4 years Property Management industry experience.
Experience with Yardi software and Avid Exchange preferred.
Ability to travel overnight at least once per quarter.
Experience in budgeting, revenue enhancement and expense control.
Strong track record of successful personnel management Ã¢â‚¬â€œ including hiring, training and staff development.
Proficiency in Microsoft Office including Outlook, Word, Excel and Power Point
Experience in mixed use high rise; that includes residential, retail, parking, and a hotel component
Big picture and strategic thinking skills
High degree of professionalism
Transparency, reporting and sharing of information effectively across all departments
Strong technical understanding of design and construction
Proven record of successful negotiation skills
High degree of experience in budget planning, expense monitoring and profit and loss responsibility
Exceptional leadership, management, communication and collaboration skills
Strong analytical skills
Results oriented and solution focused
High degree of accountability and ownership
Excellent judgment and decision making skills
Ability to multitask, prioritize and meet changing deadlines
Excellent organizational and time management skills including ability to multitask, prioritize and meet changing deadlines
Excellent internal and external customer service skills
Excellent computer skills, with emphasis on Microsoft Office; Yardi a plus