Did you know there’s a planet in our galaxy where it rains glass? Or that light bounces around inside the Sun for 175,000 years before shooting off into space? If you think that’s freaking awesome, and you’re passionate about STEM, community outreach, education, and working in a welcoming environment, this might be the place for you!
The Adler Planetarium is seeking a Public Safety Team Member to join our dynamic team located on Chicago's Museum Campus.
Our Public Safety Team assists in keeping our building and guests secure and comfortable not only while entering and exiting the building, but also while exploring our many exhibits, shows and events. This highly customer service oriented position welcomes and interacts with our guests, vendors and staff as they patrol our 145,500 square foot building and surrounding grounds.
Part-time position hours will generally range from 20 to 30 hours per week, based on operational needs. Our earliest shifts begin at 6:30 am and later shifts can end as late as 3:00 am. Throughout the year, there are five to six events that may require overnight shift work. Availability required includes weekends and holidays. Individuals must be able to arrange transportation to and from the Adler during and after all shifts.
Duties and Responsibilities:
Availability to work all shifts, including weekends and Friday, Saturday, and Sunday evenings
Willingness to work as late as 3 AM on shifts as scheduled
Ensuring safety within the Adler building and grounds by patrolling entry points, corridors, galleries, café, and staff areas; Responding immediately to security calls and alarms while on patrols
Reporting any suspicious individuals or activities, unattended packages, or other events requiring additional authority to designated management
Reporting and assisting lost children/individuals by helping locate and connect them with their guardian, chaperone, or group
Monitoring exhibits and galleries to prevent loss or damage due to theft, vandalism, fire, or other incident; Providing information to supervisors to file reports for any damage to exhibits, unsafe building conditions, or hazards
Assisting visitors and staff with fire safety and building evacuation protocols
Previous experience working in a safety or security role
High school diploma or equivalent
Exceptional ability to work with the public in a highly professional and welcoming customer service manner
Ability to follow safety and security protocols and respond quickly and confidently to emergency situations; make initial assessments of situations using tact, diplomacy, and good judgment
Strong interpersonal skills, a people person; must be comfortable talking with and approaching both adults and children of all backgrounds
Proven track record of success working in a fast-paced, high stimulation environment
Ability to perform tasks requiring physical strength for duties listed above and able to be on your feet for extended periods of time as well as stoop, kneel, crouch, climb, balance, and carry up to 30 pounds and assist with moving tables and chairs
Security experience in a museum or office building environment
Experience communicating with a two-way radio, telephone, and Public Address System
Experience managing emergency situations and following emergency protocols
Experience working in an environment with children and people of diverse backgrounds
First Aid, CPR, and AED certified
The Public Safety Team Member will be part of the Adler Operations Team. The Operations Team is tasked with ensuring the maintenance, safety, and security of the Adler building, staff, and guests. The team is always looking for ways to improve our little piece of the universe through outstanding customer service, communication, and accountability.
The Adler Planetarium is dedicated to complying with its obligations as an equal opportunity/affirmative action employer. Our recruiting and hiring procedures are free of discrimination based on race, religion, color, sex, age, national origin, disability, covered veteran status, including disabled veterans, recently separated veterans, other protected veterans, and Armed Forces service medal veterans or any protected group status as defined by law.
About Adler Planetarium
The Adler Planetarium—America’s First Planetarium—was founded in 1930 by Chicago business leader Max Adler. As a recognized leader in public engagement, the Adler Planetarium’s scientists, historians and educators inspire the next generation of explorers. The Adler is home to three full size theaters, extensive interactive exhibitions, and a significant collection of antique scientific instruments and print materials. In addition, the Adler boasts the lakeside Doane Observatory, one of the only research-active, public urban observatories, and the only place in Chicago where the public can see planets, stars, and galaxies up-close and in person.