The Orchestra Personnel Manager (OPM) delivers outstanding personnel management to the musicians of the North Carolina Symphony (NCS). The incumbent serves as a liaison between musicians, conductors and administrative staff and is responsible for the implementation of orchestra personnel policies. The OPM is responsible for executing the regulations of the Master Contract. The work of the OPM is supported in part by the Operations Assistant.
Facilitate exceptional communication between Music Director, President and CEO, VP and General Manager, Orchestra Committee, and individual musicians to ensure excellent management of orchestra personnel matters.
Manage and ensure proper handling of orchestra personnel and artistic matters in compliance with the Master Contract and in coordination with President and CEO, Music Director, and VP and General Manager.
Serve as the primary resource for musicians in day-to-day questions and issues as they arise, ensuring that all requests are responded to in a timely manner; maintaining confidentiality and discretion in all relationships.
Preparation of bi-weekly orchestra payroll, including salary, and variations in salary items such as per diem, move-up pay, unpaid leave, and any special fees for other performances by individual musicians.
Maintain confidential personnel records, including all leaves and relief weeks used during the season.
Manage seating rotation including the production of records and rosters for all orchestra services.
Collaborate with Music Director and Principal musicians to develop policies for the hiring of extra musicians.
Cultivate relationships with high-performing extra and substitute musicians and hire as needed.
Communicate expected absences, replacement plans, and extra musicians hired to Principal musicians and conductors.
Attend and participate in musician meetings with NCS management as appropriate.
Develop and manage all budgets related to orchestra personnel. Manage all local and national auditions for tenure track orchestral positions.
Manage tenure review process. Ensure that tenure review meetings occur as required by the Master Contract and assist in tenure review letters.
Manage distribution of annual individual musician contracts.
Attend all orchestra services.
Maintain accurate time keeping for rehearsals.
Liaise with stage crew to ensure proper stage conditions, including chairs, stands, adequate lighting for each musician, temperature, and all variations that occur with all services, actively promoting conditions where musicians can perform at their highest level on a daily basis.
Travel with the orchestra on lead bus, provide oversight of directions to each venue, supervise meal stops and overall bus service.
Oversee orchestra weekly, monthly and annual service schedules.
Oversee daily service reports including all attendance information for contract and extra musicians.
Oversee the arrangement of hotel accommodations including rooming lists, and on-site management for orchestra, conductors and crew.
Oversee orchestra auditions, including scheduling facilities, placing ads, coordinating audition committees, supervising the development of audition materials, communicating with and scheduling applicants, and supervising audition days.
Oversee travel logistics, including transportation and hotel vendors
Oversee timely maintenance and accuracy of musicians’ area of North Carolina Symphony website.
Attend Production and Artistic Operations meetings, NCS staff meetings and Operational Planning Committee meetings.
Liaise with programming staff regarding specific instrumentation needs for programs.
Work in collaboration with NCS Payroll Manager on payroll.
Work with NCS Payroll Manager and HR Manager to coordinate musician payments and benefits administration. Oversee requests for chamber ensembles and private instruction as needed.
Other duties as assigned by the Vice President and General Manager.
Bachelor’s degree required, preferably in Music Performance or a related field.
A minimum of 5 years’ Orchestra administrative experience required; or equivalent combination of education and/or training and experience.
Strong background in classical music with a broad understanding of repertoire, instrumentation and orchestral rehearsal and performance practices is required.
1. Excellent interpersonal skills, both verbal and written, are essential.
2. Excellent clerical skills including strong Microsoft Office programs experience.
3. Working knowledge of OPAS (Orchestra Planning & Administration System).
4. Familiarity with orchestral repertoire and ability to read music.
5. Ability to maintain an engaging and positive attitude during high pressure situations.
6. Must be able to work as part of a team within the operations department.
7. Must be available to work evenings and weekends for rehearsals and concerts.
8. Excellent time management skills are required.
9. Ability to multi-task in a fast-paced office environment.
Founded in 1932, the North Carolina Symphony (NCS) is a vital and honored component of North Carolina’s cultural life. Its 175 concerts and events annually are greeted with enthusiasm by adults and schoolchildren in more than 90 North Carolina counties—in communities large and small, and in concert halls, auditoriums, gymnasiums, restaurants, clubs, and outdoor settings. The Symphony’s 66 full-tim...e professional musicians perform under the artistic leadership of Music Director Grant Llewellyn.
NCS’s state headquarters venue is the spectacular Meymandi Concert Hall at the Duke Energy Center for the Performing Arts in downtown Raleigh. The Symphony’s service across the state includes series in Chapel Hill, Fayetteville, New Bern, Southern Pines, and Wilmington, as well as the Summerfest series at its summer home, the outdoor Koka Booth Amphitheatre in Cary. Collaborating with performers that range from classical artists, to banjo players, to jazz bands, NCS brings some of the world’s greatest talents to North Carolina.
Committed to engaging students of all ages across North Carolina, NCS leads the most extensive education program of any U.S. orchestra. In alignment with the curriculum set by the North Carolina Department of Public Instruction, the Symphony provides training and resources for teachers, sends small ensembles into classrooms, and presents full-orchestra Education Concerts experienced by more than 55,000 4th and 5th graders each year. Music Discovery for preschoolers combines music with storytelling, and at the middle and high school levels, students have opportunities to work directly with NCS artists and perform for NCS audiences.
NCS is dedicated to giving voice to new art, and has presented 47 U.S. or world premieres in its history. In March 2017, NCS appeared at The John F. Kennedy Center for the Performing Arts in Washington, D.C., as one of four orchestras chosen for the inaugural year of SHIFT: A Festival of American Orchestras—an honor that recognized the Symphony’s innovative community partnerships and creative programming that inspires increased interest in new music.