Are you a great problem solver? Are you looking for a challenging and rewarding career? Paramount Logistics, is a growing 3PL company based in Apple Valley, MN. If you have the drive for an exciting career in the transportation industry and enjoy a fast paced environment with excellent growth opportunity, then we look forward to hearing from you. This is a salaried position with the core hours being Monday-Friday 8am-430pm.
Main Function: Primary responsibilities include the coordinating and assisting with scheduling, load tracking, rate confirmations and associated data entry. Also, scheduling appointments and ensuring the accuracy of delivery information within the multiple software systems. Daily communication with customers, shippers, vendors and internal employees. This role is also responsible for maintaining organization in a fast paced, high call volume environment and for handling after hours inbound calls and accurately and efficiently resolving issues.
Coordinate delivery appointments.
Process banana loads.
Process outbound cross dock loads.
Calculate and enter rates in customer system in a timely and accurate manner.
Customer Relationship: Consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, relaying service failures, etc.
Pro-actively identify problems and the ability to implement the appropriate solution.
Maintenance of system data and ensuring integrity at all times.
Multitask between phone calls, emails and other daily tasks.
Knowledge of the Customer’s Business; knowledge and understanding of the customer product and the customer’s key service measures.
Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
Strong analytical skills and ability to prioritize in the face of multiple tasks.
Strong customer service aptitude.
Creative problem solving skills while also utilizing good judgment.
Service Orientation: Commitment to providing exceptional service to internal and external customers.
Be a part of an out of the ordinary 3PL company that thrives on thinking outside the box and being fearless. We offer decades of experience in transporting fresh food from all producing regions, including imports through major seaports. Our team’s experience includes many years in the receiving and distribution of fresh food to both retail and foodservice outlets. We understand the needs of the t...otal distribution process and know how to communicate and execute our roles in the food chain.
Our services include both truck-load and less-than-truck-load freight brokering from all regions to Midwest locations. We specialize in refrigerated, temperature-controlled transportation services and are very sensitive to the time requirements for delivery of these products.