The Technology Support Analyst/Educational Technologist supports faculty, instructional staff, and graduate students in the appropriate use of educational technology. - Design and provision effective instructional training for educational technology as it applies to faculty, instructional staff, and Graduate Teaching Assistants - Work collaboratively with and coordinate efforts with other IT departments and academic departments (including but not limited to IT Help Desk, Instructional Technology, the Technology Commons, the IT Project Office, and the Provost’s Office) in providing help for educational technologies - Create and maintain self-help tools for supporting the innovative use of educational technologies - Engage in supporting faculty with the best practices of course design. - Maintain and oversee tools and equipment related to the physical and digital presence of the CFC, especially the faculty learning studio - Setup Learning Tool Interoperability (LTI) for third party vendors based upon predefined specifications, - Assist the CFC in the provision and support of IT and internal CFC projects that promote the technological infrastructure for improvements in teaching and learning, including processes, client interaction, promotion and testing of innovative practices, and maintaining systems managed by the educational technology team. - Other Duties as Assigned
Graduation from a two year technical college with a major in an Information Technology field and one year in the information technology field related to the position's role; or graduation from a four year college or university and one year experience in the information technology field related to the position's role; or graduation from a four year college or university with a major in an Information Technology area. Related information technology experience may be substituted year for year for the required education.
- Four year college degree and/or graduate coursework in educational technology, performance development, and/or professional and technical writing - Demonstrated consistency and excellence in teaching, training, and customer service - Demonstrated competency in instructional design and/or graphic design.
Special Instructions to Applicants:
To be considered, you must apply online. Please submit a cover letter, a resume and a list of professional references with current contact information.
If no applicants apply, who meet the required knowledge, skills, abilities or competencies and training and experience requirements, then management may consider other applicants.
Effective October 1, 2015 all new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
This position requires physical presence every weekday in Cullowhee, NC and an ability to move, place, relocate and transport job related equipment of up to 25 lbs. and be able to move freely up and down stairs.
For administrative purposes during the implementation of Career Banding this journey level posiiton is considered a Salary Grade 72.
As the westernmost institution in the University of North Carolina system, WCU provides comprehensive educational opportunities to residents in the state’s western region and attracts students from around the globe to explore the region’s vast natural diversity. Founded in 1889 as a teaching college, Western Carolina now provides an education to more than 10,000 students in undergraduate and graduate programs.