Established in 1991, Chicago Cares mobilizes volunteers to create a stronger, more unified Chicago. Chicago Cares empowers people to roll up their sleeves to solve the city’s most pressing challenges. Through the power of the volunteer experience, we bring people together from all Chicago neighborhoods. Chicagoans learn that they can and must be agents of change. Volunteers meet immediate needs while simultaneously breaking down barriers and creating a movement for long-term change, connecting with new people and building trust, empathy and understanding. What’s the ultimate goal? Chicago Cares envisions a city where we’re all active participants, fully invested in the city we call home and the success of all of our neighbors. Visit chicagocares.org to learn more.
The Volunteer Engagement team is responsible for the development and execution of all on-going and one-day volunteer service events as well as our large annual service events. The team coordinates all components of these volunteer programs, which vary in size from 10 to 1000+ volunteers, from project development and leadership management to supply allocation and delivery to transportation and catering logistics.
The Coordinator will be responsible for the development, management and leadership of innovative, on-going volunteer service programs as well as large-scale one-day volunteer events that meet the needs of Chicago Cares, as well as those of our community, corporate and volunteer partners.
Essential Duties & Responsibilities
Manage a portfolio of on-going volunteer programs and one-day volunteer events focused on community impact, consistent with Chicago Cares Community Investment Strategy
Track data related to volunteer attendance, project impact stats, and survey results and evaluate programs within the assigned portfolio, inclusive of managing grant requirements around budget, impact and evaluation metrics
Manage community partner relationships consistent with Chicago Cares long-term goals and issue area and collective impact strategies, providing multi-faceted engagement opportunities to partners
Recruit, resource, manage, evaluate, and coach volunteer leaders for ongoing and one-day programs
Schedule and conduct site visits to develop and evaluate partner relationships, including sourcing prospective projects, establishing partnerships and setting expectations of community partners
Ensure high-quality, within budget project execution for one day events and on-going programs, inclusive of detailed project descriptions, work scopes, leadership resources, supply lists, transportation, supply delivery, catering, and equipment logistics.
Provide leadership for projects (including completing project prep, supply acquisition, day of event management and project wrap-up) for staff-led projects and assume leadership of on-going projects, should a Chicago Cares leader not be available
Develop new project opportunities in an assigned issue area or geography that deepen volunteer engagement, empowerment and education and partner impact consistent with the Community Investment Strategy
Other duties as assigned
Advance brand identity by reinforcing strategic messages and company values
Ensure quality and economic viability of all programming
Participate in and provide support and stewardship of fundraising activities
Bachelor’s Degree or equivalent related experience; national service or volunteer project development experience a plus; especially AmeriCorps
Demonstrated commitment to service, civic engagement and/or social justice
Excellent project management skills, including ability to manage multiple assignments with ability to prioritize and meet deadlines
Excellent written, verbal and interpersonal communication skills with ability to make effective oral presentations to large and small groups
Strong commitment to customer service principles and practices
Ability to maintain composure, flexibility, and enthusiasm when working with a variety of personalities
Ability to work beyond traditional working hours and schedules
Able to lift up to 50 pounds and engage in physical labor associated with loading, unloading and moving project supplies
Be able to adjust to various physical and environmental conditions as the position may require including computer work, sitting or standing for long periods of time, etc.
Ability to drive a cargo van or box truck for project supply deliveries
Proficient in Microsoft Word, Excel and PowerPoint and other desktop publishing tools
Additional Salary Information: A unique opportunity to build a stronger, more unified Chicago. An outstanding chance to partner with our senior leadership. Icing on the cake? A competitive compensation package including salary, health, 401(k) and paid-time-off benefits.
Chicago Cares mobilizes volunteers to build a stronger, more unified Chicago. Founded in 1991, Chicago Cares envisions a city where we’re all active participants, fully invested in the city we call home and the success of all of our neighbors. We inspire volunteers to meet Chicago’s immediate needs, while also creating a movement for long-term change – building trust and empathy among people who ...might not otherwise meet, and empowering Chicagoans to roll up their sleeves to solve the city’s most pressing challenges.