Objective: To manage operations related to WINGS’ properties.
Duties and Responsibilities:
Primary contact for tenant issues in our Scattered Site Housing Programs
Conduct resident move-ins, move-outs and transfers in accordance with WINGS Standard Operating Procedures.
Calculate resident’s monthly fees in accordance with HUD requirements
Complete inspections of all residential properties including Transitional apartments, Permanent housing apartments, Neighborhood Stabilization Program, Extended Stay apartments in Chicago and Shared Homes
Assess needs for each house and apartment and notify Facilities department
Renew housing contracts and leases annually
Provide resident updates to staff and determine appropriate course of action for continued residency or termination
Complete contract termination/eviction as necessary
Work with Property Management Team to establish and enforce WINGS housing policies
Attend training's and team meetings as required
Serve as Housing Locator tracking housing opportunities for all Residents and Guests
Manage landlord relationships for our leased homes and apartments
Coordinate bi-annual Clean-a-thon for all residential properties
Provide Home Maintenance 101 to all guests and residents within WINGS
Renew annual leases with landlords
Support other members of the Administration Team as requested
Education and Experience:
Minimum of 3 years of property management experience is required, especially as a “landlord”
Post-secondary education degree or certification in property management preferred
Strong computer skills especially Microsoft Office applications
Familiarity with Angus Systems a plus
Must be able to effectively manage multiple priorities and tasks which constantly change
Must be able to work effectively and independently in a fast paced environment while maintaining professionalism, quality, and attention to detail while delivering exceptional customer service
Must have excellent interpersonal, organizational, and verbal and written communication skills
Must be motivated and demonstrate a high level of professionalism
Must have own reliable transportation, valid driver’s license, good driving record, automobile insurance
Strong team player able to successfully interface with varied personalities and temperaments
Flexibility – must be willing to work variable hours including evenings and weekends, serve as on call staff, and with minimal notice work at any of the locations within the Wings Program
Physical Skills-must be able to operate common household and office equipment, must be able to climb stairs, hear and/or see fire and intruder alarms, must be able to lift 50-pound child.
Type: Full-time exempt position with medical benefits and PTO. Hours will vary based on client needs (some evenings and/or weekends)
Although the organization started as an advocate strictly for homeless women and children, WINGS has expanded 30 years later to become one of the largest domestic violence service and housing providers in the state of Illinois. Single individuals (women/men/transgender) and their children are able to receive temporary safe shelter through WINGS housing while staff provides one-on-one, individuali...zed assistance that allows the clients to set personal goals that will enable them to work, continue their education, and care for themselves and their children. WINGS provides comprehensive services that focus on strengths assessment, goal setting, life skills development, financial education, career coaching, therapeutic counseling, children’s activities, and peer mentoring.